My sister wanted two of my paintings for her new place, so I went to get them framed at Sun Art in Fergus. I knew it would cost me an arm and a leg but it was conveniently close to home and the only framing place I knew of in town.
At first it was great because they were able to get it all done before I went to BC, I kinda left it last minute and only gave them a week to get it done. When I picked it up, I decided not to open them to take a look because they were all wrapped up nicely. Well lo-and behold, I arrive to BC and open it in excitement to show my sister, and I only had one frame for one painting. The other painting had a mat and a piece of glass. That was it.
Confused and a bit angry I decided I would call them and ask about it, because I paid for two frames... right?
I called them and explained there was only one frame where she proceeded to tell me I only asked for the one to be framed and the other just to be matted with glass. Why in the WORLD would I just want that? I clearly said in the store I want the same frame on both of them. I didn't double check with them because I assumed that I would get two frames.
As a customer I feel like I should blame myself for assuming/not clarifying a framing place would understand I want two pictures framed, but it also seems kind of stupid to me. I can't think of any situation where someone would want loose glass and a mat with no frame. Unless you had your own frame at home to put it together but that still seems unlikely to me.
In any event after spending $116 for one framed picture and a three quarter job on the other, I am taking my business elsewhere.
Monday, June 21, 2010
Sunday, June 6, 2010
L.T. mooching for my lunchSo fart his... so far this summer (had to keep that typo, it amused me) I have been working at the same job as I did last year, Little Tree! I'm happy to be there because I honestly think it has to be one of the best jobs in good ol' Fergus. Today started out so slow and I reeeeally wished I had my camera. I called my mum to ask her if she could bring it because I knew she was buying her plants later, but by the time she brought it, it was sunny and there were too many customers for me to wander and take photos.
I was able to snap a couple just as we were closing so i'll just share them.